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Specializing in E.piphany CRM consulting - project
management and business analyst-level of consulting services are
available.
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CRM Business Analysis &
Consulting Services
CRMConsultant.biz provides on-site and
Internet-based business analyst-level of project management and
analysis, testing and implementation. Specializing in Real-Time
Personalization.
We provide a Business Analyst responsible
for evaluating the business and technical requirements for
Customer Relationship Management (specific E.piphany E.5 Real-time
Personalization module, or related module, or similar CRM
applications), with on-going analysis, testing (Q/A level,
functional & regression testing), and application support.
From initial Scope and Business
Requirements research and documentation, to gap analysis,
functional plan creation, Use Case & Test Case creation, reports
design, and testing of the real-time personalization module and
its interaction with the Interaction Platform (IP) and Analytical
Platform (AP), our services include support throughout the
implementation phase. Included in our services are:
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Business Analyst responsible for evaluating the business and
technical requirements for Customer Relationship Management
(E.piphany E.5 Real-time Personalization module, and IP and AP
interaction), with on-going analysis, testing (Q/A level,
functional & regression testing), implementation, and
application support.
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Provided initial Scope and Business Requirements documents and
presenting them to the IT, Software Development, and business
teams. Work with all teams to arrive at the best technical
solution for the business initiative.
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Prepared Use Cases utilizing the Rational Unified Process
techniques, and test plans for Q/A level functional testing,
regression testing, and implementation phases of the project.
Participate in testing efforts for all CRM modules (Analytical
Platform, Interaction Platform (IP), RP and internal
implementation of online order entry used by the Customer
Service Representatives, or other such implementations).
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Assist other business analysts, project managers, and software
development teams on all aspects of the CRM project (testing,
implementation and on going support of the RP module and its
interaction with the other CRM modules [AP and IP], reporting
and CSR use).
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Prepare RP-focused reports for the business team via interaction
with the Analytical Platform (AP). Train the business team
members on the use of RP Manager and in the use of the report
templates and creation of their own reports.
On-site
services available throughout Connecticut and surrounding area for
as-needed and contracted projects.
$65.00 per
hour with a minimum of 2 hours/project.
Reduced
rates quoted for short-term and long-term projects .
Call
for immediate assistance, 203-798-2424.
Guaranteed satisfaction & results!
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Business
Analyst Services
Providing full project
services with extensive
Use Case & RUP experience
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Provided initial Scope and Business Requirements documents and
presenting them to the IT, Software Development, and business
teams. Work with all teams to arrive at the best technical
solution for the business initiative.
-
Prepared Use Cases utilizing the Rational Unified Process
techniques, and test plans for Q/A level functional testing,
regression testing, and implementation phases of the project.
Participate in testing efforts for all application modules.
203-798-2424
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Resources
Check out this CRM resource & knowledge center
Services
Business Analyst services, short-term or long-term
contracts
FYI!
Be sure to visit CRMGuru.com
for a wide selection of topics
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